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Human. Technology. Better Together.

Multilingual customer service, even supported by artificial intelligence solutions.

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Digital AI solutions

Voice-based automation, advanced analytics, process automation for the highest CX.

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ESG Commitment

Elevating sustainability and diversity in business with UCC.

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Our services

Customer support

24/7 - 365 innovative contact center solutions available without geographical and language barriers.

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Sales

Sales support in any sector and language, without borders, from cold calling to product delivery.

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Digital AI solutions

Innovative ways to support contact center, from marketing to software development and recruitment.

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ChatGo

Empower your CX with our ChatGO service, providing AI-enhanced chat with easy & quick access.

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Quick contact

Take your customer experience to the next level!

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    Why choose UCC?

    At UCC, we stand tall among global leaders in contact center services, backed by a formidable legacy of 25 years in unparalleled customer service excellence. Operating in over 40 languages, we seamlessly handle diverse customer service tasks, offering a comprehensive range of solutions. Our innovative approach goes beyond conventional call center services, crafting experiences that redefine industry standards and deliver exceptional value to our clients.

    Customized pricing

    Cost-effective financial models tailored to our clients' requirements - hourly fees, price per transaction and more.

    Customized pricing

    Flexible delivery model

    Scalable business model with a unique approach that closely matches resources to requirements, with no idle time.

    Flexible delivery model

    From 1 to unlimited seats

    Quick ramp up of head count and effective downsizing in case of decreasing demand.

    From 1 to unlimited seats

    24x7 available

    Cost-effective financial models tailored to our clients' requirements - hourly fees, price per transaction, and more.

    24x7 available

    Quick set up

    Go-live within 1-2 weeks or less from signing the contract depending on your project's size and complexity.

    Quick set up

    Every language available

    Native-speaking support for every language with agents who have perfect local cultural knowledge and no accent.

    Every language available

    Level up your business with UCC's solutions!

    Re-imagine Customer CX

    Reimagine customer experience by using UCC's services. We focus on understanding your customers and utilizing feedback-driven continuous improvement.

    Our valuesRequest a quote

    Your Partner in all industries

    Learn how we help some of the world's largest companies with our services. We have experience in many industries like electric vehicles, energy sector, oil & gas, entertainment, finance and more.

    IndustriesRequest a quote
    Google PartnerISO 27001ISO 9001Global CompactPCI CompliantEU GDPR CompliantZendesk PartnerIBM Silver PartnerAAA

    Latest news

    United Call Centers named as finalist in 2024 stevie® awards for sales & customer service
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    Radio interview – AI will be a key element of business strategy
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    Customer services: the majority of the population is already open to artificial intelligence (AI)
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    See all our news